Basement Flooding & Water Damage

Basement Flood & Water Damage Services with RCC Flood Restoration

RCC Flood Restoration, a division of RCC Waterproofing,  is here to take care of all your water leak and flood damage issues that can be a huge surprise when you find them. Damaged water lines, broken hot water tanks, water overflow, and other types of clean water damage can create significant damage that will only worsen if not addressed appropriately. Our flood restoration specialists will analyze the water damage with sophisticated moisture meters and avoid future damage by drying wet sections with commercial-grade blowers and dehumidifiers. Materials that can’t be cleaned and dried adequately are eliminated. We’ll make sure your home will be tidy and secure by the time we are done.



Area Rug, Carpet Cleaning and Duct Cleaning

For area rug, in-home carpet cleaning, and duct cleaning our sister company LoveYourRug would be happy to assess any rug, carpet, or duct cleaning requirements. These are things commonly damaged when floods occur in the home that doesn’t have to be thrown away when damaged, especially if it is an heirloom handmade rug that has been in your family for generations.


Let RCC Flood Restoration take care of the problem!

We will find the source of the water floods and prevent it from doing further damage to your property

We will access and report to you the damages done as a result of the water flood

We will clean up the flood, remediate the space, and determine the areas that were directly and indirectly affected by the water

Assessing the Scope of the Damages

While property damage in each case is unique, RCC Flood Restoration will go through the guidelines to assess the extent of the damages. This will allow us to effectively execute the necessary emergency services and mitigate further damage to the property.


Determining the Affected Area – 3 Step Process

STEP 1: Establish the Water Damage Category

The source of the water will dictate the water damage category, which will determine what will need to be removed and cleaned.

Category 1 / Clean Water – Originates from a sanitary source, broken supply lines, overflowed sinks, or bathtubs. Must be dried quickly to prevent mould growth.

Category 2 / Grey Water – Originates from dishwasher or washing machine overflow and foundation seepage. Grey water is not sanitary but does not contain pathogens and bacteria, so only highly porous materials such as carpets need to be removed.

Category 3 / Black Water – Typically comes from sewer drain backups. Black water is grossly contaminated and contains significant amounts of pathogens and bacteria that can cause serious health issues. Contaminated materials that cannot be cleaned must be removed and the entire site thoroughly cleaned and disinfected with specially formulated antimicrobial solutions to remove any remaining contamination.

STEP 2: Determining the Affected Area

First, RCC will determine how far the damage has spread to see what is wet and what is dry. A Thermal Imaging Camera and Moisture Meter are used to make this assessment. After locating the affected areas, the prongs on the Moisture Meter are used to confirm and document the moisture content of affected materials. We must look beyond what is visible – there can be water in hidden locations not visible at first glance. To guarantee that no areas are missed, the walls in adjacent rooms must also be inspected.

STEP 3: Provide an Overview to the Property Owner

Once the property is accessed and damage is examined, RCC will provide the homeowner with a brief overview of the scope of work required in
order to clean up and dry out the affected area(s). Common scopes would include the following:

  • Documenting the damages, cleaning up the mess, and setting up drying equipment to make the affected area(s) dry and sanitary to mitigate any mould issue.
  • Preparation of a detailed estimate for the necessary repairs.
  • Everything is billed and estimated at the insurance companies’ prices set by Xactimate.

RCC Flood Restoration will provide the homeowner with a customer information package and ask them to fill out the form inside as RCC will take care of the rest. Upon homeowner’s review and approval, work to begin immediately.


Basement Waterproofing

If your emergency is a leak in your basement, RCC has you covered! Whether waterproofing new or older properties, the RCC team has experience doing basement waterproofing on many types of foundation walls. We guarantee your basement waterproofing projects with a lifetime warranty and only use the best waterproofing solutions for the task. Our waterproofing cost is comparable to those offered by other companies. Check out our Basement Waterproofing Page for more information or use our Free Estimate & Consultation Form to speak to one of our waterproofing consultants.